Day 313: No complaints!

A trip to Paducah, KY, today proved to be productive. One of my team members and I got out early today to go check on paint colors on our boats so that we could be sure the color matched our branding standards. We got to the engineering dock at about 10, and went to work finding people who could help us figure out which vessels we could be looking at.

We met up with a young Chief Engineer who offered to talk on camera for us, so we spent some time scoping out the perfect location, quieting the area as best as possible, and then interviewing him. He was such a delight to work with! He was our tour guide for the most of the morning. Then, we had another engineer who also offered to be interviewed. After about an hour of videoing, we wrapped up that work.

Next, we climbed in a couple of our vessels. I always like getting out to the engineering dock or out on our vessels in other places, because I like talking to the crew members. In the third boat, the cooks were serving lunch so we spent some time there chatting with those who came to eat, and we enjoyed a bountiful lunch of ham and just about any side dish you could think of to go along with it. It was so tasty, and the cooks enjoyed showing off their dishes. On the wall in the galley was a sign that sums up the can-do attitude of our crews. It took me a few minutes to sound it out. See if you can get it:

sign

It’s a phrase that sounds like one long word in the South. You have to read it like you might spell it if you didn’t know what the letters were, one syllable at a time.

Anyway, the sign makes sense in the galleys of our vessels, for our crews who work hard in this summer heat. They are fed well, and looked after by our cooks. So the cooks have a right to tell their crews that they shouldn’t complain.

Finally, we took time to compare the paint colors on the vessels with the logo branding standards. It was worthwhile to know that we had the colors right from the beginning and now we just have to convince our operations managers that we’re right. Maybe I need this sign in my office.

DAY 313 HOMEWORK: Did you figure it out? It’s 4 words. The words start with these initials: QYBA. Got it yet? It’s a synonym for No Complaints. It’s written in with a Southern drawl. If you don’t want to see the answer, quit reading. If you do want to see it, it’s….. ………………………………………………………………………………………………………………. ………………………………………………………………………………………………………………. ………………………………………………………………………………………………………………. ………………………………………………………………………………………………………………. ……..Quit Your Belly-Achin’!

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